Get Certified!

Training is the key to unlock opportunities

Capango has partnered with the NRF Foundation to help job applicants find amazing work opportunities and advance their careers. Training is the key to increasing your opportunity to land a job and get promoted in retail stores, distribution centers, and beyond!

NRF Foundation
Get Certified

In partnership with the NRF Foundation, we’re proud to provide access to industry-recognized curriculum and exams developed in collaboration with more than 20 national retailers.

Complete any of the RISE Up courses and then add the certified badge to your Capango profile. Show retailers your passion for the industry and commitment to learning. You can even print your Capango CV with certification badges to take to any hiring retailer.

These courses provide online course materials and are designed for students of all backgrounds and education levels.

A Proven Learning Strategy

LEARN

You’ll study a block of content via reading or watching a video

DO

You’ll reflect on what you have learned while completing activities, including scenario activities and simulations

GET FEEDBACK

You’ll receive feedback based on your performance provided via text or video

Available RISE-Up Certifications

RETAIL INDUSTRY FUNDAMENTALS CERTIFICATE

Individuals seeking first jobs or reentering the workforce

LEARNERS WILL BE ABLE TO:

  • Define industry terms and recognize the retail cycle
  • Identify the economic impact of retail
  • Define and understand customer service and sales skills
  • Understand various technology tools used in retail
  • Course Length – 5 Hours
BUSINESS OF RETAIL: OPERATIONS & PROFIT CERTIFICATION

Budding entrepreneurs and individuals pursuing careers in retail ownership or management

LEARNERS WILL BE ABLE TO:

  • Understand the full scope of store operations and running a retail environment
  • Utilize merchandising and marketing techniques
  • Understand the retail profit model and competition
  • Course Length – 11 Hours
COVID-19 RETAIL OPERATIONS

LEARNERS WILL BE ABLE TO:

  • Recognize symptoms of Covid-19 and know what to do if exposed
  • Understand CDC best health practices and tools used in retail to keep customers and employees safe
  • Understand the importance of personal health practices, including proper mask-wearing and hand washing
  • Course Length – 45 Minutes
CUSTOMER SERVICE & SALES CERTIFICATION

For those in customer-facing or sales roles in any industry

LEARNERS WILL BE ABLE TO:

  • Understand omnichannel purchase options
  • Understand customer life cycle
  • Assess and meet customer needs
  • Execute sales and upselling
  • Course Length – 14 Hours
WAREHOUSE, INVENTORY & LOGISTICS CERTIFICATE

Individuals interested in supply chains or working in warehouses, distribution, or fulfillment centers

LEARNERS WILL BE ABLE TO:

  • Understand the importance of supply chains and the flow of goods
  • Understand warehouse/distribution/fulfillment center design and operations
  • Explain key performance metrics, how to calculate them and why they are important
  • Demonstrate safety measures and techniques
  • Course Length – 5 Hours
COVID-19 CUSTOMER CONFLICT PREVENTION

EARNERS WILL BE ABLE TO:

  • Identify the signs of and strategies to prevent conflicts
  • Understand the skills needed to de-escalate conflicts
  • Use techniques to keep customers and employees safe
  • Course Length – 1 Hour

Start your journey to better retail opportunities

Say Hello, 

20098 Ashbrook Place, Suite 195
Ashburn, VA 20147

833-227-2646

[email protected]

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