Diffusing the Most Difficult of Customers

The customer is always right—or so we’ve been told. Retailers are presented with the task of retaining customers, no matter the cost. And YOU, the ever vigilant retail execution hero, are on the front lines—even with those difficult customers. Like clockwork, 5 minutes before you end your shift, customer-zilla walks through the doors and locks […]

5 Tricks to Be Happier at Work—Starting Today!

We spend the majority of our waking hours at work—but let’s face it, work can be stressful. What’s worse is that we tend to bring our work frustrations back home with us. Here are a few tricks to be happier at work, starting today. Get Your Jam On (If You Can!) If you work in […]

From Coworkers to BFFs: Here is How You Can Make More Friends at Work

Unless you’ve got the secret to winning the lottery, you’ve gotta work for a living. C’est la vie. But work doesn’t have to be a drag, and it certainly helps if you’re buddies with your coworkers. The benefits of having friends at work are seemingly endless: • Friends make time go by faster • Having […]